Terms of service

This website is operated under the My Cozy Light brand and is powered by Shopify. In these terms, “we”, “us” and “our” refer to the operator of My Cozy Light.

Using the store

Provide accurate contact, payment and delivery information when placing an order. You must be legally able to make a purchase, or have permission from your parent or guardian. Do not use this site unlawfully or interfere with its operation.

Products, prices and orders

Product descriptions, prices and available offers are shown on the store. The checkout shows your order total and available delivery options before you pay. Prices are in the currency shown at checkout. Product colours can appear different on different screens.

Orders depend on product availability and payment acceptance. If a product, price or order cannot be supplied as shown, we will contact you to resolve the issue. Payments for an order we cancel will be refunded to the original payment method.

Shipping and returns

Read our shipping policy and returns and refund policy before ordering. Contact us before purchase if you need delivery by a particular date.

Privacy and content

Our privacy policy explains how personal information is handled. Store content must not be copied or used commercially without permission from the relevant rights holder. Links to third-party services are subject to those services' own terms.

Your rights and contact

Nothing in these terms removes any rights or remedies you have under applicable consumer law. For questions about these terms or an order, email support@mycozylight.com.